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ENT · Business Services · CSM Paul Ruta · 3 - Launch & Adopt
AI Account Briefing
Claude summarizes this account's health, risks, and talking points from the data on this page.
ARR
$142.2K
$14.4/seat
Renewal
May 31, 2027
302d away
Avg resolution
8.2d
last 90d
Pendo 7d
3,457
↗ +15.0% vs 30d
3 active · 95 total in last 12 months
| Stages | ||||||
|---|---|---|---|---|---|---|
| 00167401 | Greetly Locations not reflecting correctly on OSS | Normal | 9d | SE · SE - In Progress (Backlog)opened Jul 24, 2026 | FRT→SESEENG | Jul 24, 2026 |
| 00165030 | Request Manager Question: Email When Re-Opened | Normal | 37d | SE · SE - In Progress (JIRA)opened Jun 30, 2026 | FRT→SESEENG | Jun 26, 2026 |
| 00162571 | Possible Bug: Department Color for Rooms When Changing From Shared To Move Scheduling | Normal | 61d | SE · SE - In Progress (JIRA)opened Jun 10, 2026 | FRT→SESEENG | Jun 2, 2026 |
Open cases on this account linked to known Jira bugs that also affect other customers.
Open error cases without a Jira link — scan to find potentially related known engineering bugs.
2 open defect cases without a Jira link.