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ENT · Tier B · Software · CSM Gillian Parasi Rubio · 2 - Onboard & Implement
AI Account Briefing
Claude summarizes this account's health, risks, and talking points from the data on this page.
ARR
$156.9K
$14.5/seat
Renewal
Apr 1, 2029
973d away
Open cases
0
High pri 0 · 30d 1
SE escalations (active)
0
0 lifetime
Jira linked (active)
0
none
Avg resolution
1.5d
last 90d
Pendo 7d
11
↘ -32.2% vs 30d
Weekly AI Canvas click events. Plus-plan accounts only.
Weekly Module Usage
First usage: Day 280 active · 2 total in last 12 months
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Open cases on this account linked to known Jira bugs that also affect other customers.
Open error cases without a Jira link — scan to find potentially related known engineering bugs.