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MM · Finance · CSM Anet Lani · 5 - Expand & Advocate
AI Account Briefing
Claude summarizes this account's health, risks, and talking points from the data on this page.
ARR
$103.1K
$107.3/seat
Renewal
Mar 15, 2027
225d away
Avg resolution
3.9d
last 90d
Pendo 7d
174
↗ +3.8% vs 30d
Weekly AI Canvas click events. Plus-plan accounts only.
Weekly Module Usage
First usage: Day 03 active · 32 total in last 12 months
| Stages | ||||||
|---|---|---|---|---|---|---|
| 00168129 | Fwd: Fw: Updated Floorplans - Vista Austin | Normal | 2d | — | — | Jul 31, 2026 |
| 00166748 | Insights Hub > Dashboards > Tables only provide 500 results | Normal | 16d | SE · SE - In Progress (JIRA)opened Jul 17, 2026 | FRT→SESEENG | Jul 17, 2026 |
| 00161420 | RE: Daily Presence Report | Normal | 74d | SE · SE - In Progress (JIRA)opened May 22, 2026 | FRT→SESEENG | May 20, 2026 |
Open cases on this account linked to known Jira bugs that also affect other customers.
1 known bug on this account also affect 1 other customer. Linked via SE escalation Jira IDs on open cases.
Linked from
00161420
Open error cases without a Jira link — scan to find potentially related known engineering bugs.