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ENT · Software · CSM Gillian Parasi Rubio · 2 - Onboard & Implement
AI Account Briefing
Claude summarizes this account's health, risks, and talking points from the data on this page.
ARR
$229.9K
$24.4/seat
Renewal
Jul 7, 2028
705d away
SE escalations (active)
0
0 lifetime
Jira linked (active)
0
none
Avg resolution
4.4d
last 90d
Pendo 7d
636
↗ +0.7% vs 30d
1 active · 140 total in last 12 months
| Stages | ||||||
|---|---|---|---|---|---|---|
| 00167870 | Seat Error | Normal | 4d | — | — | Jul 29, 2026 |
Open cases on this account linked to known Jira bugs that also affect other customers.
Open error cases without a Jira link — scan to find potentially related known engineering bugs.
1 open defect case without a Jira link.