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ENT · Holding Companies & Conglomerates · CSM Gillian Parasi Rubio · 3 - Launch & Adopt
AI Account Briefing
Claude summarizes this account's health, risks, and talking points from the data on this page.
ARR
$364.4K
$17.3/seat
Renewal
Mar 16, 2027
226d away
SE escalations (active)
0
21 lifetime
Jira linked (active)
0
none
Avg resolution
5.7d
last 90d
Pendo 7d
2,229
↘ -8.0% vs 30d
5 active · 185 total in last 12 months
| Stages | ||||||
|---|---|---|---|---|---|---|
| 00168126 | OfficeSpace Sync issue | Normal | 2d | — | — | Jul 31, 2026 |
| 00168026 | FW: Office Space | Normal | 3d | — | — | Jul 30, 2026 |
| 00167929 | Urgent Assistance Required – All OfficeSpace Room Display iPads Offline | Normal | 3d | — | — | Jul 30, 2026 |
| 00167915 | Urgent: OfficeSpace offline | Normal | 3d | — | — | Jul 30, 2026 |
| 00167902 | Office Space iPad is NOT Displaying Correct Bookings | Normal | 3d | — | — | Jul 30, 2026 |
Open cases on this account linked to known Jira bugs that also affect other customers.
Open error cases without a Jira link — scan to find potentially related known engineering bugs.
4 open defect cases without a Jira link.